We're Here To Help
Questions and comments are welcome
We look forward to hearing about your experience on our web site and welcome any questions you might have about our services.
Your privacy is of utmost concern to us. To help protect your personal, confidential information, please do not include account numbers, Social Security numbers, PINs, medical history or any other information in your email or on phone messages to the bank. When you contact customer [dot] service [at] fnbalaska [dot] com (Customer Service) by email, a friendly, knowledgeable Alaskan will follow-up on your request and provide you with a path to securely transfer personal information.
Call or visit
- 907-777-4FNB (4362) from Anchorage and Eagle River.
- 1-800-856-4FNB (4362) from other areas within the U.S. and Canada.
- 1-888-817-4342 TTY access.
- To report a lost or stolen First National Bank Alaska Debit MasterCard after hours, weekends and holidays, call 1-800-472-3272.
- To report a lost or stolen First National Bank Alaska Credit MasterCard after hours, weekends and holidays, call 1-800-556-5678. During business hours M-F 8am-5pm 907-777-4519.
- For help with your First National Bank Alaska Debit MasterCard after hours, weekend and holidays, call 1-800-262-2024.
- The local phone number for the branch in your Alaska community (communities outside of Anchorage, only).
- Location of the branch nearest you.
- Hours of operation.
Write to us
First National Bank Alaska
P.O. Box 100720
Anchorage, Alaska 99510-0720
We're here for you
Let us know what you liked, what you didn't, and what you would like to see more of. Your feedback is valuable.
For information on how to report financial or auditing misconduct, click here.