First National Bank of Alaska

Current Fraud Alerts

Updated April 3, 2015

05/20/2015

Protect yourself

Review your accounts regularly to make sure there no unauthorized transactions. Be sure no one has misused your credit card. If you believe there has been fraud on your bank or MasterCard account, contact the bank immediately at 777-4362 in Anchorage or 1-800-856-4362 from other Alaska communities.

Follow these tips to be safe online:

When you travel, following a few identity protection tips can help keep your personal information secure. Learn more at https://www.staysafeonline.org/blog/identity-protection-tips-for-the-summer-traveler

04/03/2015

Fraud campaign targeting US businesses

A new malware strain, dubbed Dyre Wolf, has been identified targeting businesses with spear-phishing emails and social engineering attempts. The purpose of the malware is to steal online banking credentials and send fraudulent wires. Fraudsters use the malware to convince the victim something is wrong with their bank account(s). A pop-up asking for sensitive information or with a fake call center 1-800 number appears on the victim’s computer screen. In order to gain access to online banking, the impostor who answers the bogus 1-800 number will use social engineering to trick the caller into divulging sensitive login information and token credentials.

First National Bank Alaska employees will never ask for your token code or account password as a method of verifying your identity and www.fnbalaska.com does not have any pop-ups requesting information. Do not share sensitive login information with anyone for any reason. Call 777-4362 or 1-800-856-4362 (4FNB) immediately to report any suspicious or unusual activity on your accounts.

Businesses can take the following steps to protect themselves from these kinds of attacks:

  1. Ensure that Antivirus and/or Endpoint Protection software is kept up-to-date and virus definition files are current.
  2. Ensure workstations and software are fully patched and that users have minimal authority to install programs. 
  3. Reboot workstations immediately following any type of antivirus detection event and notify your IT. 
  4. Establish dual control with online payments such as bank wires or ACH. 
  5. Educate end users to be security conscious and implement training programs making them aware of the types of threats they are likely to encounter such as spam, phishing campaigns, unusual email or phone calls, and what actions they should or should not take. A strong security program should include periodic tests such as unannounced mock phishing exercises to determine where additional focus is needed.

Past fraud alerts


Guard against fraud:

Learn how to better protect your computer and yourself from identity thieves and online scams by reading the Federal Deposit Insurance Corporation's (FDIC) free publications. Visit the FDIC's Consumer Resources page and become a better informed consumer.

Learn more about identity theft from the Comptroller of the Currency.

Download a the bank's Identity Theft brochure (1.2 MB PDF).

Member FDIC MEMBER FDIC     NMLS #640297

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