Fraudsters are calling Alaskans and claiming to be with First National Bank Fraud Department. The scammers say there is fraudulent activity on customers’ accounts and request information that the bank would not ask for. The caller ID sometimes displays “Free FNBA Fraud Text”. Remember the following #BanksNeverAskThat tips when discussing with customers how they can protect themselves and their businesses from fraud:
- Never share sensitive information like your bank password, PIN, or a one-time login code with someone who calls you. Banks may need to verify personal information if you call them, but never the other way around.
- Watch out for a false sense of urgency – Scammers count on getting you to act before you think, usually by including a threat. Banks never will. A scammer might say “act now or your account will be closed,” or even “we’ve detected suspicious activity on your account” — don’t give into the pressure.
- Don’t rely on caller ID information – Scammers can make any number or name appear on your caller ID. Even if your phone shows it’s your bank calling, it could be anyone. Always be wary of incoming calls.
- Hang up—even if the caller sounds legitimate – Whether it’s a scammer impersonating your bank or a real call, stay safe by ending unexpected calls and dialing a number found the bank’s website or on the back of your bank card.
If you have fallen victim to fraud, immediately call 907-777-4362.