1. Log in to the Escrow Online Portal.
2. Click on the account with the due date you would like to see.
3. The payment due date will show at the top of the screen with an option to make a payment.

Users can also view the billing invoice by clicking on the View Account Details and Documents button.

Scroll down and click on the desired statement date.

1. Scroll down and click on the desired statement date.
2. This will bring up the billing invoice.
3. The payment due date will be listed, along with any past-due balance, current balance and current payoff amount.
   

Year-end statements are mailed to customers in January. A reproduction may be requested for a fee. If you need an additional copy, call 907-777-3430 or email escrow@fnbalaska.com. Beginning January 2026, customers will be able to review a copy of their year-end statement through the online customer portal under the Documents tab.

• Escrow Agreement, Terms and Conditions
• Exhibit A – Disbursement
• Escrow Application
  • One for trust and each trustee
  • One for Estate and each personal rep
  • One for Guardianship and each guardian
  • One for Conservatorship and each conservator
• W9 (one per listed above)
• Copy of ID for each person
• Supporting Documents
  • Certification of Trust
  • Certified Death Certificate and court documentation
  • Guardian or Conservator court documentation

Download Get Started Packet

There is a setup and annual fee for each escrow account we establish. Reach out to one of our escrow experts for additional fee information about each account type:

• 907-777-3430
• Escrow@FNBAlaska.com

• Escrow Agreement, Terms and Conditions
• Exhibit A – Disbursement
• Escrow Application (one per person)
• W9 (one per person)
• Copy of ID for each person

Download Get Started Packet

* Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details. 

• Escrow Agreement, Terms and Conditions
• Exhibit A – Disbursement
• Escrow Certification of Beneficial Owners Application (one per business)
• W9 (one per business)
• Copy of Business License
• Copy of Certificate of Existence or Articles of Incorporation
• Copy of ID – for each beneficial owner and person opening account

Download Get Started Packet

* Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details. 

Escrow Account – In addition to recording payments and disbursements, First National will safekeep funds, original documents or negotiable items.

Collection Account – First National acts as a bookkeeper, recording payments and disbursements without the additional service of safekeeping original documents or funds.

No. Customers can make payments via:

• Any device with internet by accessing the Escrow Online Customer Portal.
• Bill Pay through their financial institution.
• Wire transfer – contact Escrow Services for further instructions.
• In person at any First National branch.

Or by mail to:

First National Bank Alaska
Escrow Services
PO Box 100720
Anchorage, AK 99510-0720

There are several reasons why a payment may incurring a late fee. They include:

• Payment was received outside of the grace period.
• Payment was short of the full installment amount.
• Other fees may have been incurred, such as the annual fee.

For more information on why late fees were applied to your account, contact Escrow Services at 907-777-3430 or email escrow@fnbalaska.com.

No. To update your contact information, download the Change of Address and Contact Information form at FNBAlaska.com/address. Print, complete and return the form to any First National location or by mail to:

First National Bank Alaska
Escrow Services
PO Box 100720
Anchorage, AK 99510-0720

Download the Preferred Communication form at FNBAlaska.com/escrow. Complete, sign and return the form to any First National location or by mail to:

First National Bank Alaska
Escrow Services
PO Box 100720
Anchorage, AK 99510-0720