Multifactor authentication (MFA) is a security feature that requires users to input a code sent to their phone in order to access their bank account via the online portal or mobile app. First National is enhancing our MFA system for online and mobile banking to strengthen security and protect against fraud and identity theft, ensuring…
Personal banking customers Business banking customers Note – Only System Administrators can update user information on business accounts. You can also update your contact information by visiting a branch or calling our Contact Center.
First National will never contact you and ask for passwords or personal account information. Please update your contact information via the following secure methods: online banking, First National’s Change of Address form, contact your local branch, or call our Contact Center.
All online and mobile banking customers will experience the enhanced platform.
We will launch our new online and mobile banking platform in 2026. Stay tuned for more information.
We have heard your feedback through surveys, emails, and conversations, highlighting the need for a better online and mobile experience. We are committed to addressing this with our upcoming upgrade. The new digital banking experience will enhance your interactions with us and allow First National to quickly develop new products and services to better meet…