Where can I find a copy of my year-end statement?

Year-end statements are mailed to customers in January. A reproduction may be requested for a fee. If you need an additional copy, call 907-777-3430 or email escrow@fnbalaska.com. Beginning January 2026, customers will be able to review a copy of their year-end statement through the online customer portal under the Documents tab.

Read More

Can I update my address over the phone?

No. To update your contact information, download the Change of Address and Contact Information form at FNBAlaska.com/address. Print, complete and return the form to any First National location or by mail to: First National Bank AlaskaEscrow ServicesPO Box 100720Anchorage, AK 99510-0720

Read More

Why did I get charged a late fee?

There are several reasons why a payment may incurring a late fee. They include: For more information on why late fees were applied to your account, contact Escrow Services at 907-777-3430 or email escrow@fnbalaska.com.

Read More