Will my card number or my personal identification number (PIN) change when I use MYCard?
No, your card number and your PIN will remain the same. If you’d like to change your PIN, you can do so at any First National ATM.
FAQ Topic: MYCard
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Do I need to activate my customized card when I receive it?
Yes, you’ll need to activate your card by following the instructions on the activation label affixed to your card when you receive it. You will also need to notify any merchants that you have automatic payments set up with about the new card’s expiration date to avoid any interruptions.
When will I receive my customized debit card?
You will receive your customized debit card in 8-12 business days. Image approval takes 1 to 2 business days, followed by 7 to 10 business days to process and mail your new customized card.
Is the expiration date updated if I change the photo on my custom-design debit card?
Yes, we will advance your new card’s expiration date. You will need to notify any merchants you have automatic payments established with of the new expiration date.
Can I have a different card design than my joint account cardholder(s)?
Yes, each cardholder on the account can have their own image on their card.
Can I change the image on my customized card?
Yes, you may change the image on your card as frequently as you like. A $10 fee will be charged to the primary account associated with the card being customized. Once your image has been approved it will be maintained on file for five years. If you choose to remove your customization or select a…