FAQ Topic: Personal Banking
What documentation and forms does a business need to establish an escrow account?
Download Get Started Packet * Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details.
What documentation and forms does an individual need to establish an escrow account?
Download Get Started Packet * Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details.
I received a new debit card. Do I need to update my card information in my digital wallet?
Yes. Remove your old card and upload your new card to the digital wallet of your choice.
Is digital wallet available to First National credit card holders?
No, First National credit cards are not compatible with digital wallets at this time. Only First National personal and business debit cards are compatible.
How do I manage my account?
The primary account holder can login to their account at Mortgage Loan Servicing Center to update contact information, make payments online...