Keeping your money and information safe is one of our top priorities. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.
You can only cancel a payment if the person you sent money to hasn’t enrolled with Zelle® yet. To check if the payment is pending because the recipient hasn’t enrolled, go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If the person you sent money to…
Since money is sent directly from your bank account to another person’s bank account within minutes, Zelle® should only be used to send money to friends, family, and others you trust. If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an online bidding…
Money sent with Zelle® is typically available to an enrolled recipient within minutes. Ask your recipient to enroll with Zelle® before you send them money—this will help them get your payment faster. If you send money to someone who isn’t enrolled with Zelle®, they will receive a payment notification prompting them to enroll. After your…
First National does not charge fees to use Zelle®. Message and data rates may apply when using the mobile FNBApp.