FAQ Topic: Personal Banking
When is my payment due?
The due date is shown on the billing statement. Contact us at 907-777-4362 or 800-856-4362 for further assistance.
What if I can’t pay on time?
Contact our customer service team at 907-777-4362 or 800-856-4362 as soon as you know your payment will not be on time.
Can you deduct payments from my checking or savings account?
Yes. Sign up for AutoPay at your local branch or call us at 907-777-4362 or 800-856-4362.
I have not received a statement to make a payment. How should I make a payment?
Billing statements are produced prior to the due date and may be sent either via mail or electronically. Please visit any one of our locations or call 907-777-4362 or 800-856-4362 for ways to make a payment.