Can I use Zelle® to send funds from my First National account?
Yes, when you have a First National account, you can send money to people you know using Zelle® in your online banking account or FNBApp.
FAQ Topic: Personal Zelle
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What if I need help with Zelle®?
Customer Service is available during normal banking hours to answer questions. Call 907-777-4362 or 800-856-4362.
Is my information secure with Zelle®?
Keeping your money and information safe is one of our top priorities. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.
Can I cancel a Zelle® payment?
You can only cancel a payment if the person you sent money to hasn’t enrolled with Zelle® yet. To check if the payment is pending because the recipient hasn’t enrolled, go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If the person you sent money to…
Is it safe to send money with Zelle® to people I don’t know?
Since money is sent directly from your bank account to another person’s bank account within minutes, Zelle® should only be used to send money to friends, family, and others you trust. If you don’t know the person or aren’t sure you will get what you paid for (for example, items bought from an online bidding…