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Fraud Prevention

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Did you know?

In 2022, the amount of check fraud reported by banks nearly doubled compared to the previous year (Fincen.gov, 2023). Learn how going digital can help protect yourself and your loved ones from check fraud and other scams below.

 

Stay informed

Stay up-to-date with the latest First National fraud alerts.

 

View Alerts

Digital solutions 

Simple, reliable and secure solutions to help reduce your fraud risk.

Mobile FNBApp*

Log in with Touch or Face ID to check balances, pay bills and people, deposit checks, and so much more with First National's FREE* mobile banking app for smartphones and tablets.

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Manage and protect your debit card

With the Mobile FNBApp, you can:

  • Turn your card on and off
  • Control where, when and how your card is used
  • Restrict spending to merchants in your geographic area
  • Set controls to detect unauthorized purchases
  • Set alerts for card usage
  • Set travel notifications
  • Enhanced merchant transaction descriptions to include merchant locations
  • Recurring payment visibility for subscriptions and cards on file with merchants
  • Click-to-call feature to activate a card, set a PIN and report a card lost or stolen

Learn More »

Credit Card Alerts

Guard against fraud. Click here to register your First National credit card and receive real-time alerts to keep you informed of your credit card activity.

Zelle®

Send, request or receive money with friends and family using secure Online Banking or your Mobile FNBApp. Zelle requires Bill Pay enrollment. To enroll in Bill Pay, log in to Online Banking, click the Pay Bills option on the top navigation bar, read and agree to the Terms of Service, and read and agree to the Privacy Policy.

Learn More »

e-Statements and Enhanced Statements

Save money, save paper, save time. Avoid mailed statement fees and protect yourself against fraud with e-Statements, available online for up to two years. Log into Online Banking and sign up for e-Statements.  Simple. Secure. Reliable.

Real-time Alerts

Gain a little peace of mind with real-time security and transaction Alerts sent via text, email or push notification through the mobile FNBApp. Just log in to Personal Online Banking or access your FNBApp to set up the Alerts service at no additional cost. Mobile carrier message and data rates may apply.

Secure Email

Securely send email to First National through personal Online Banking using Secure Email. Ask account questions, submit travel notices and communicate with a customer service representative, all through a secure email channel. To use this no-cost service, log in or sign up for Online Banking.

#BanksNeverAskThat

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. Since 2020, the American Bankers Association has been raising awareness on defending against phishing and other cyber attacks with its #BanksNeverAskThat campaign.  They provide engaging videos, images, and more to help educate and protect bank customers nationwide.

Fraud Prevention Webinars

Learn best practices to protect yourself and your loved ones in these presentations by First National experts. 

 

The Cyber Threat 2022

Learn how to protect yourself and your business from cybercriminals and financial scams with First National Senior Information Security Officer Mike Mason.

 

Check Fraud Prevention 2023

Learn what you can do today to protect yourself or your business from fraud in this free webinar presented by First National Bank Alaska Security Manager James Estes and Treasury Management Consultant Cindy Kim.

Pro tips to prevent fraud

  • Choose strong passwords that are at least eight characters, contain numbers, lower and upper case letters, and special characters.  Do not use the same passwords between websites, and do not share your password with others.
  • Protect your online environment. Do not use unprotected internet connections such as public wifi. Encrypt sensitive data and keep updated anti-virus and anti-malware protection on your computers. 
  • Be social media aware. When using social media platforms, never give out private or financial information.
  • Report fraud immediately. Reporting fraud in a timely manner can help minimize the impact and may lessen your personal liability. 

 

See more fraud prevention tips and best practices