Brown Robinson brings more than 25 years of expertise in marketing and communications to her role as Corporate Communications & Customer Experience Director. A lifelong Alaskan, she leads the bank’s Business Development, Customer Experience, and Marketing teams, driving strategic and impactful initiatives that enhance customer engagement and brand loyalty. Under her leadership, First National has gained national acclaim for its branding, promotional and Centennial Celebration campaigns. Brown Robinson has also been instrumental in advancing the bank’s Branch Re-Engineering and Digital Adoption initiatives, enhancing service delivery, innovation and customer satisfaction.
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