Who do I contact if my home is damaged?
Notify your home insurance provider and Customer Service at 877-629-6991 immediately.
FAQ Topic: Personal Banking
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Can someone take over my loan payments to purchase my home?
Call Customer Service at 877-629-6991 to determine if your mortgage loan is assumable.
When is my payment due? Can I change the due date?
Payments are due on the first of each month and cannot be changed.
What if I need help with Zelle®?
Customer Service is available during normal banking hours to answer questions. Call 907-777-4362 or 800-856-4362.
Is my information secure with Zelle®?
Keeping your money and information safe is one of our top priorities. When you use Zelle® within our mobile app or online banking, your information is protected with the same technology we use to keep your bank account safe.
Can I cancel a Zelle® payment?
You can only cancel a payment if the person you sent money to hasn’t enrolled with Zelle® yet. To check if the payment is pending because the recipient hasn’t enrolled, go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If the person you sent money to…