How do I unlock my Zelle® account?
If you’ve received a notification that your Zelle® account is locked, give us a call at 907-777-4362 or 800-856-4362.
FAQ Topic: Personal Banking
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How do I access my mortgage loan tax documents?
Visit the Mortgage Loan Servicing Center to establish account access or call 877-629-6991 to speak with a Customer Service expert. Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST.
How do I enroll in e-Statements?
Visit the Mortgage Loan Servicing Center to enroll in e-Statements.
How can I access my loan details and update my contact information?
Online: Visit the Mortgage Loan Servicing Center to establish online account access. Call: 877-629-6991 to speak with a Customer Service expert Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST.
How do I pay off my mortgage loan?
Visit the Mortgage Loan Servicing Center to access your account, or call 877-629-6991 to speak with a Customer Service expert Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST, or visit your local First National branch to obtain a payoff quote and instructions.