How do I access my mortgage loan tax documents?
Visit the Mortgage Loan Servicing Center to establish account access or call 877-629-6991 to speak with a Customer Service expert. Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST.
FAQ Topic: Personal Banking
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How do I enroll in e-Statements?
Visit the Mortgage Loan Servicing Center to enroll in e-Statements.
How can I access my loan details and update my contact information?
Online: Visit the Mortgage Loan Servicing Center to establish online account access. Call: 877-629-6991 to speak with a Customer Service expert Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST.
How do I pay off my mortgage loan?
Visit the Mortgage Loan Servicing Center to access your account, or call 877-629-6991 to speak with a Customer Service expert Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST, or visit your local First National branch to obtain a payoff quote and instructions.
Can I make additional payments on my loan?
Yes, you may make additional payments to reduce your principal balance after you have satisfied the current amount due on your mortgage loan. If you would like to make additional payments during the month, and your loan is current, you may do so by visiting the Mortgage Loan Servicing Center.
Can I make partial payments on my home loan?
Partial payments are not accepted. A partial payment is a payment that fulfills only a portion of the total amount owed.