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Keeping your contact information up to date enhances your banking experience, protects your finances against fraud and ensures a smooth transition to our new online and mobile banking platform in 2026. Learn more at FNBAlaska.com/digital-banking-upgrade.
Business Customers
Follow the steps below to verify and update your contact information online:
Note: Only System Administrators can update contact information in Business Online Banking. Please contact your organization’s System Administrator(s) to follow the steps below to update you contact information.
- Visit FNBAlaska.com and log in to Business Online Banking (Figure 1) as a System Administrator. (You must use online banking to update your contact information. This functionality is not available on the FNBizApp.)
- Click on Administration in the top navigation.
- On the Employee Profile & Permissions page (A), choose Inquire Employee (B) and click Submit (C) (Figure 3).
- The system will display a list of all users under the heading Employee List (Figure 4).
- Click each employee’s name and verify all of the information in the Contact Methods section is accurate (Figure 5).
Note: Each Business Online Banking user must have a valid mobile phone number to facilitate First National’s transition to a more secure online and mobile banking platform in 2026.
- If a change is necessary, click the Change icon (icon of paper and pencil) in the top right corner of the employee record and update the information as necessary (Figure 6).
Personal Banking Customers
Follow the steps below to verify and update your contact information online:
Note: Only System Administrators can update contact information in Business Online Banking. Please contact your organization’s System Administrator(s) to follow the steps below to update you contact information.
- Visit FNBAlaska.com and log in to Business Online Banking (Figure 1) as a System Administrator. (You must use online banking to update your contact information. This functionality is not available on the FNBizApp.)
- Click on Administration in the top navigation.
- On the Employee Profile & Permissions page (A), choose Inquire Employee (B) and click Submit (C) (Figure 3).
- The system will display a list of all users under the heading Employee List (Figure 4).
- Click each employee’s name and verify all of the information in the Contact Methods section is accurate (Figure 5).
Note: Each Business Online Banking user must have a valid mobile phone number to facilitate First National’s transition to a more secure online and mobile banking platform in 2026.
- If a change is necessary, click the Change icon (icon of paper and pencil) in the top right corner of the employee record and update the information as necessary (Figure 6).