Multi-Factor Authentication (MFA) is a security feature that requires users to input a code sent to their phone in order to access their bank account via the online portal or mobile app.

First National is enhancing our MFA system for online and mobile banking to strengthen security and protect against fraud and identity theft, ensuring that you or your designated users are the only people who can access your online banking portal.

Personal banking customers

• Log in to Personal Online Banking
• Select Profile from the upper navigation bar
• Select Edit next to Email and Phone and update as needed
• Select View next to Address and update as needed

Business banking customers

Note – Only System Administrators can update user information on business accounts.

• Log in to Business Online Banking
• Select Administration from the upper navigation bar
• Select Inquire Employee and click Submit
• Select each employee and review their Contact Methods section
• Click the change icon to make any necessary updates, then click the save icon.

You can also update your contact information by visiting a branch or calling our Contact Center.

Verify and update your contact information. The new banking platform will use enhanced multifactor authentication (MFA) to send a one-time access code to the phone number listed in your online banking portal. Learn how to update your contact information by clicking on a guide below.

Also, make sure you know your login credentials as you will need them to access the new platform.

All online and mobile banking customers will experience the enhanced platform.

We will launch our new online and mobile banking platform in 2026. Stay tuned for more information.

We have heard your feedback through surveys, emails, and conversations, highlighting the need for a better online and mobile experience. We are committed to addressing this with our upcoming upgrade. The new digital banking experience will enhance your interactions with us and allow First National to quickly develop new products and services to better meet your banking needs.

Features and benefits of this new unified platform include:

• Seamless experience across all devices (online and mobile)
• One app and online portal for business and consumers
• Modern and easy to use tools and navigation
• Enhanced features and modern functionality

First National debit cards have a daily maximum withdrawal limit of up to $500.

To receive an incoming domestic wire transfer, provide this information to the sender.

Fields	Response
Beneficiary Bank Name	First National Bank Alaska
Beneficiary Bank ABA (routing number)	125200060
Beneficiary Name	Your Name (as it appears on your First National account)
Beneficiary Account Number	Your First National account number
Beneficiary Address	Your mailing address (associated with your First National account)

Yes, when you have a First National account, you can send money to people you know using Zelle® in your online banking account or FNBApp.

Follow the link below to get started design your card, read the FAQs and Terms and Conditions.

Yes, with MYCard, you can add a photo or image to your card.

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