Business User Administration Overview

Business user administration allows authorized Business Administrators to manage users, permissions and entitlements within digital banking. The updated experience introduces revised and enhanced workflows for managing business access and administrative functions.

Key changes

User administration tools are centralized and streamlined.

User roles, permissions and entitlements are simplified for a better user experience.

Primary benefits 
  • Improved, intuitive experience for managing users and entitlements
  • More centralized access to administrative tools and settings
  • Improved navigation for user administration tasks
  • Streamlined management of user roles and permissions

Frequently Asked Questions
  • Are business user role names changing?

    Yes, there are several naming updates regarding users:

    • System Administrator will now be referred to as Business Administrator.
    • Administrator & Supervisor will now be referred to as Business Manager. Supervisors will have some additional capabilities.
    • Employees will now be referred to as Users.
  • How can I update a employees limits to match the business limits?

    Deleting a user’s limit will cause them to inherit the business limit.

  • How will the digital banking upgrade impact my business user limits?

    Business Administrators should review all user limits after go-live. Business Administrators can change individual user limits and user limits cannot exceed business limits. The new platform uses one daily limit and a limit of ‘zero’ now means ‘zero’ rather than unlimited.

  • What will change with business entitlements?

    Entitlement have a new interface in online banking and several entitlements will change. Business Administrators should review entitlements after go-live.