Debit card controls are now available in online banking, in addition to our mobile app. Debit card controls allows you to manage eligible debit card settings directly within digital banking.
Take a closer look at the new digital banking experience.
Key changes
Debit card controls are available through both online and mobile banking.
Primary benefits
- More flexibility to manage your debit cards
- More consistent digital banking experience across channels
- Continued access to familiar debit card control functionality
- Easier access to debit card management tools within digital banking
Frequently Asked Questions
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Will the Debit Cards Rewards still require a separate log in?
Yes, you will continue to access the Debit Card Rewards platform with a separate username and password.
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Can debit cards be enrolled in two separate devices?
Yes, the same debit card can be managed and supported on multiple devices, including digital wallet.
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Am I able to provision a replacement debit card into my digital wallet immediately after card replacement is ordered, before the physical card is received?
Not at this time.
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What time zone does the travel plans refer to?
Travel notifications use the customer’s local destination dates rather than a fixed system time zone.
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What is changing with debit card controls?
Debit card controls will now be available through both online and mobile banking.
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Where do I access debit card controls?
You will access debit card controls by clicking Cards in digital banking.
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Are any new debit card control features being added?
No. Existing debit card control features will remain largely unchanged as part of the Digital Banking Upgrade.