Zelle® Overview

You will no longer need to register with Bill Pay to use Zelle®. Zelle® will continue to allow you to send and receive money through digital banking. 

Take a closer look at the new digital banking experience.

Key changes

Zelle® and Bill Pay will be distinct, separate services, and you will no longer need to register in Bill Pay to use Zelle®.

Zelle® can now be used with checking and savings accounts.

Primary benefits
  • You can continue using familiar Zelle® functionality
  • Updated design provides a more modern and consistent digital banking experience
  • Continued ability to send and receive money through online and mobile banking
  • More consistent experience between Zelle ®and other digital banking features

Frequently Asked Questions

  • Can you set a recurring split bill for Zelle®?

    No, Split transactions are a one time transfer and not recurring.

  • Is Zelle® changing as part of the Digital Banking Upgrade?

    No. Core Zelle® functionality is not changing as part of the Digital Banking Upgrade.

  • Will I need to re-enroll in Zelle®?

    No. If you are currently enrolled in Zelle® expect to continue using the service within the updated digital banking

  • Will I still be able to use Zelle® in online and mobile banking?

    Yes. Zelle® will continue to be available through both online and mobile banking.

  • Will my Zelle® contacts come over with the conversion?

    Yes. Existing contacts will be available in the new platform.


Disclosures

To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes.

First National Bank Alaska Online Banking or Mobile Banking is required to enroll in Zelle®. Terms and conditions apply. First National customers may enroll using an eligible First National consumer or business checking or savings account. Funds are typically made available in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle® (visit enroll.zellepay.com to view participating financial institutions). Select transactions could take up to three business days. Message and data rates may apply. Check with your mobile phone carrier for details. 

Zelle® is intended for payments to recipients you know and trust and is not intended for the purchase of goods from retailers, online marketplaces or through social media posts. Neither Zelle® nor First National provides protection if you make a purchase of goods using Zelle® and then do not receive them, receive them damaged, or not as described or expected. In case of errors or questions about your electronic funds transfers, including information on reimbursement for fraudulent Zelle® payments, see your account agreement and disclosures. Neither First National nor Zelle® offers reimbursement for authorized payments you make using Zelle®.

App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.

Copyright © 2026. All rights reserved. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.