Enhanced changes to online banking effective January 19
On Tuesday, Jan. 19, enhanced security features will be added to online banking. Customers who do not use tokens to access online banking will no longer see their personally selected image and passphrase displayed during the login process.
If you have questions about the enhanced security features, please contact Customer Service at 907-777-4362 in Anchorage/Eagle River or 1-800-856-4362.
CARD FRAUD ALERT: NEVER give out your card number, PIN (Personal Identification Number) or personal information over the phone unless you initiate the call. Read more about this fraud attempt.
Take steps to protect yourself from scammers, hackers, and identity thieves by keeping your computer software up-to-date and giving out your personal information only when you have a good reason. Learn more.
Learn more about Bill Pay and view demos of the new service.
It's easy to get started with online banking. Here's the step-by-step process to log in for the first time.
CONFIGURATION CHANGES FOR INTERNET EXPLORER 11 (241 KB PDF)
Visit our Online Education Center to watch a demonstration of BankNow! online banking.
Learn about enhancements to Personal Online Banking.
For information on managing your accounts online and much more, take a look at the Personal Online Banking Guide(1.99 MB PDF).
To call the bank's automated response system for account information dial:
Learn more about Federal Deposit Insurance Corporation (FDIC) coverage and your bank's safety and soundness.
Links to federal and non-federal organizations are provided solely as a service to our customers. These links do not constitute an endorsement of these organizations or their programs by First National Bank Alaska, and none should be inferred. First National Bank Alaska is not responsible for the content of the individual organization Web pages found at these links.
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First National Bank has no control over and claims no responsibility for the content, products, services or recommendations provided by or advertised on linked sites.
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