Contact our customer service team at 907-777-4362 or 800-856-4362 as soon as you know your payment will not be on time.

Yes. Sign up for AutoPay at your local branch or call us at 907-777-4362 or 800-856-4362.

Billing statements are produced prior to the due date and may be sent either via mail or electronically. Please visit any one of our locations or call 907-777-4362 or 800-856-4362  for ways to make a payment.

1. Visit FNBAlaska.com and select Personal Banking from the Account Login.
2. Click Forgot Password.
3. Enter your username, the last 4 digits of your Social Security Number, and your email address.  
4. A temporary password will be emailed to you, which will expire 15 minutes after the password request. Please check your spam folder if you do not see this email.
5. If you do not know your username, Contact Customer Service at 907-777-4362 or 800-856-4362. If you have exceeded the allowed number of attempts, you will not be able to use the forgot password link and will need to contact Customer Service to have your account unlocked.

Note: Username is case sensitive.

For online trust account access, you first need to go through an online account request process. You will be required to provide the social security number and email address that was given to your administrator when your account was set up.

1. If you already have your first-time login code.
   • Click here to proceed to the first-time login screens.
   • Take a look at the Personal Online Banking Guide.
2. If you don’t have a first-time login code.
   • Call 907-777-4362 or 800-856-4362 and have your personal savings or checking, loan, or certificate of deposit account information handy. Tell our Customer Service Representative you want to use Online Banking for the first time. You’ll soon have everything you need to get started.
3. If you’re already using First National’s Telephone Banking.
   • You can use your six-digit numerical password to log in to online banking for the first time.
4. If you’re not a First National customer.
   • Find your local branch or contact our local Customer Service team to find out how easy it is to put the financial power and experience of First National to work for you.

Travel plans can be viewed, edited and deleted through the FNBApp. Users can set up to two travel plans per card, and travel plans cannot exceed 30 days in duration.

1. Log on to the FNBApp and select Cards.
2. Under Manage card, select Manage Travel Plans.
3. Click “+” to Add Travel Plan.
4. Enter the 6 test digit code, newer phones will auto detect the code and allow the FNBApp to read and enter the code.
5. Click Submit.
6. Enter up to 15 domestic or international destinations.
7. Enter Date of Departure, Date of Return and click Submit.

You can reorder checks, get the status of a recent check order, or browse a catalog of check designs and related accessories with First National’s check vendor, Deluxe.

If you are a System Administrator, establish your security information so the bank can identify you when you call for assistance. If you do not provide this information, we will not be able to assist you over the phone.

1. Click Profile & Permissions from the Administration tab.
2. Click the Change Employee radio button and then click Submit.
3. Click on your name.
4. Below the Transaction Exports row are six dropdowns and corresponding text fields.
   • In the first dropdown, select Free Form Question. In the field to the right, type a security question.
   • In the second dropdown, select Free Form Answer and provide the answer to your security question in the field to the right.
   • Complete the next four rows by selecting different security questions of your choice from the list.
5. In the Contact Methods panel, enter your email address, business phone, business phone extension, and mobile phone. If the information is already present, ensure it is correct. Note: Ensure the Contact Methods information stays current. Incorrect or outdated information could delay important notifications from the bank.
6. Click the Save icon from the menu bar.

Note: Complete all six fields. Without this information, the bank may not be able to assist you if you call the bank for online banking support.

The routing number for First National accounts is 125200060.

1. Call the number located on the debit card, 800-882-3808.
2. Enter your card number, expiration and three-digit code located on the back of the card.
3. Your card is activated.

Business Online Banking makes it easy to manage your finances, transfer funds, manage system permissions and more.