As First National completes its online and mobile banking conversion, you will need to modify your Quicken settings to ensure that your data connectivity transfers smoothly to the new system. 

Important: Follow the instructions below on the dates listed. Contact First National if you have any questions.

Quicken Windows – Express Web Connect 

On Friday, October 16, 2026:

1. Back up your Quicken Windows Data File. Go to File > Backup and Restore > Backup Quicken File.
2. Download the latest Quicken Update. Go to Help > Check for Updates.
3. Complete a final transaction download. Accept all new transactions into the appropriate registers.

On Monday, October 19, 2026:

1. Deactivate connection(s) to your First National Bank Alaska account(s):
   1. Choose Tools > Account List.
   2. Click Edit on the account to deactivate.
   3. In Account Details, click Online Services.
   4. Click Deactivate. Follow prompts to confirm deactivation.
   5. Click the General tab.
   6. Delete Financial Institution and Account Number information. Click OK to close the window.
   7. Repeat these steps for any additional accounts that apply.
      
      
2. Reconnect the online banking connection for your accounts.
   1. Choose Tools > Account List.
   2. Click Edit on the account you want to activate.
   3. In Account Details, click Online Services and then choose Set up Now.
   4. Type your institution’s name in the search field and click Next.
   5. Enter your First National online banking credentials. 
      
      Important: If your credentials do not work, contact First National.
      
      
   6. Ensure you associate the accounts with the appropriate accounts already listed in Quicken. Select Link to an existing account and select the matching accounts in the drop-down menu.
      
      Important: Do NOT choose “Create a new account” unless you intend to add a new account to Quicken. If you are presented with accounts you do not want to track in this data file, choose Ignore – Don’t Download into Quicken or click Cancel.
      
      
   7. After all accounts have been matched, click Next and then Done.

IMPORTANT: Express Web Connect will not be available until five business days after conversion is complete, after Saturday, October 24, 2026. Please use a different connectivity type if you need transaction updates during this downtime. 

Quicken Mac – Express Web Connect (Quicken Connect)

On Friday, October 16, 2026:

1. Backup Quicken Mac Data File and update the application.
   1. Choose File > Save a Backup.
   2. Download the latest Quicken Update. Choose Quicken > Check for Updates.
2. Complete a final transaction download.
   1. Complete a last transaction update before the conversion to ensure all of your transaction history is up to date.
   2. Accept all new transactions into the appropriate registers.

On Monday, October 19, 2026:

Activate the online banking connection for your First National Bank Alaska accounts.

1. Click your account in the Accounts list on the left side.
2. Choose Accounts > Settings.
3. Select Set up transaction download.
4. Enter “First National Bank Alaska” in the search field, select the correct option and click Continue.
5. Enter your First National online banking credentials. 
   
   Important: If your credentials do not work, contact First National.
   
   
6. In the “Accounts Found” screen, ensure you associate each new account to the appropriate account already listed in Quicken. Under Action, choose Link to pick your existing account. 
   
   Important: Do NOT select “Add” in the Action column unless you intend to add a new account to Quicken.
   
   
7. Click Finish.

IMPORTANT: Quicken Connect (Express Web Connect) will not be available until five business days after conversion is complete, on Saturday, October 24, 2026. Please use a different connectivity type if you need transaction updates during this downtime.