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What organizations/entities are ineligible to receive a donation?
- Individuals
- Organizations without 501(c)(3) certification (fiscal sponsors with 501(c)(3) certification may be considered)
- For-profit organizations
- Fraternal organizations
- Employment unions
- Individual religious organizations, churches, synagogues, other religious sects or houses of worship
- Any organizations that require participation in religious activities/ceremonies to receive services
- Political organizations, campaigns, political candidates, or lobbyists
- Organizations whose primary purpose is to influence legislation
- Organizations associated with demonstrated or perceived criminal action, hate speech, political or social bias, etc.
- Those requesting funding of general operations or unrestricted funds
- Federal, state, or local governments (excluding public educational institutions or universities)
- Organization capital projects, campaigns or pledge drives for projects with no specific program or public benefit
- Organization capital projects, campaigns, or pledge drives for projects with less than 75% of the total project development costs raised
- Book, magazine, or web-based publishing
- Film, TV, radio, or video projects
- Organizations whose mission or primary goal is to re-grant funding
- Endowments
- Organizations that discriminate, such as based on race, color, religion, national origin, sex, age, marital status, physical handicap, familial status or other prohibited basis
- Organizations based outside of Alaska that do not have a local chapter offering programs that benefit First National’s communities
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Why would a request not be funded?
First National retains the right to decline a donation request for any reason. First National’s Donations Committee will review and consider all formal, written requests according to bank policies and procedures.
First National’s policies of non-discrimination apply to all charitable donation requests. Donation requests will be considered without regard to race, color, religion, national origin, sex, age, marital status, physical handicap, familial status or other prohibited bases.
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Can I drop off our donation request at a branch?
Paper donation request forms and supporting documentation are accepted at any First National branch. Download our donation request form. We encourage applicants to use our online donation request form.
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What is the difference between an escrow and collection account?
Escrow Account – In addition to recording payments and disbursements, First National will safekeep funds, original documents or negotiable items.
Collection Account – First National acts as a bookkeeper, recording payments and disbursements without the additional service of safekeeping original documents or funds.
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What fees will I be charged to establish an escrow account?
There is a setup and annual fee for each escrow account we establish. Reach out to one of our escrow experts for additional fee information about each account type:
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What documentation and forms does a Trust, Estate of, Guardianship or Conservatorship need to establish an escrow account?
- Escrow Instructions
- Exhibit A – Disbursement
- Escrow Application
- One for trust and each trustee
- One for Estate and each personal rep
- One for Guardianship and each guardian
- One for Conservatorship and each conservator
- W9 (one per listed above)
- Copy of ID for each person
- Supporting Documents
- Certification of Trust
- Certified Death Certificate and court documentation
- Guardian or Conservator court documentation
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What documentation and forms does a business need to establish an escrow account?
- Escrow Instructions
- Exhibit A – Disbursement
- Escrow Certification of Beneficial Owners Application (one per business)
- W9 (one per business)
- Copy of Business License
- Copy of Certificate of Existence or Articles of Incorporation
- Copy of ID – for each beneficial owner and person opening account
* Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details.
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What documentation and forms does an individual need to establish an escrow account?
- Escrow Instructions
- Exhibit A – Disbursement
- Escrow Application (one per person)
- W9 (one per person)
- Copy of ID for each person
* Additional forms are required for Interest-Only Payments, Partial Releases, Payment or Interest Rate Changes, Deferred Commissions, or Security Assignments. Contact our escrow team for additional details.
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What if I need help with Digital Wallet?
Customer Service is available during normal banking hours to answer any questions you may have. Email FNBA@FNBAlaska.com or call 907-777-4362 or 800-856-4362.
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What does it mean when asked to Verify Card?
This means that your card is not fully added to the wallet and additional information needs to be verified. To complete card activations you will be prompted to call the Card Self Service Line 1-844-646-5465. If you need additional assistance please call our Call Center at 907-777-4362 or 800-856-4362.
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What do I do if my device is lost or stolen?
Contact our Call Center at 907-777-4362 or 800-856-4362 as soon as possible.
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I received a new debit card. Do I need to update my card information in my digital wallet?
Yes. Remove your old card and upload your new card to the digital wallet of your choice.
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