Fraud Alerts

Updated Sept. 8, 2017

9/8/2017

Equifax Data Breach - Update

Equifax, a credit reporting agency, recently acknowledged the company experienced a security breach. It is possible data from 143 million consumers may have been compromised. This incident is exclusive to Equifax. First National’s systems were not impacted or compromised.

According to published reports, the information exposed includes names, Social Security numbers, birth dates, addresses and in some cases, driver's license numbers. Click here to check if your information may be part of the compromised data and always remain vigilant.


Steps to help protect yourself:

  • Monitor your account activity daily with Online Banking and the mobile FNBApp
  • Download the CardValet app and register your First National debit card to receive real-time push notification alerts for account activity. There is no charge to download from the Apple Store or Google Play. Mobile carrier rates may apply.
  • Sign up for Credit Card Alerts to receive SMS text message and email alert notifications to ensure any unauthorized activity is quickly reported. Registration for credit card alerts is available to all credit cardholders, free of charge at FNBAlaska.com.
  • Order a free credit report once a year from each of the three major credit bureaus at annualcreditreport.com
  • NEVER provide your personal or account information unless you initiate a call to a trusted source

Be vigilant against ransomware attack

Unassuming readers click on a link or open an attachment, which triggers file encryption and makes the data unavailable. The ransomware has brought down workstations and servers.

Be cautious about opening email attachments or clicking on links inside emails. If you do not recognize the sender or the subject line and message contents do not match your relationship with the sender, consider deleting the email and emptying your “Deleted Items” folder.

Questionable email should never be forwarded on to another recipient for their evaluation.


5/3/2017

Don't fall for the Google Docs phising attack

A phishing campaign involving Google Docs is spreading across the internet. The fake email indicates you’ve been granted access to someone’s Google Docs; click the link to view the files. Unfortunately, when the link is clicked, the reader is redirected to a website which asks for permission to access your account, contacts, password resets, and email.

Protect yourself from phishing attacks:

  • Be cautious about opening attachments and clicking on links included in emails. When in doubt, contact the apparent sender to determine if they indeed sent it. If they did not, delete the message and empty your Deleted Items folder.
  • Keep operating systems, browsers and applications fully updated.
  • Ensure your antivirus is current.
  • Report a phishing email to the FTC.


1/6/2017

Phishing scam uses bogus locked PDF

A phishing attack claiming to be a locked “Assessment Document” is circulating. The campaign sends an email with the subject: "Assessment Document" and a PDF attachment that claims to be locked.

The message reads: "PDF Secure File UNLOCK to Access File Content". If you click to unlock the document, a dialog box appears asking you to put in your email address and password.

If you receive an email like this, do not click on anything, and definitely do not enter your email address and password. Simply delete the message and empty your Deleted folder.


5/24/2016

Alaskans targeted via text message scam

Some Alaskan cardholders are reporting receiving text messages in a fraudulent attempt to gain personal information. There has been no breach in First National Bank Alaska’s security. This recent fraudulent message directs the customer to call 844-334-4730 to unlock their debit or credit card.

Cardholders have reported receiving a scam text message with the following script: This is a message from Mastercard. Your [D]ebit [C]ard is [l]ocked. Contact [u]rgent 844-334-4730.

“We do not use text message alerts to notify cardholders of possible fraud,” said First National Vice President Valerie Bale.

First National and MasterCard® do not directly contact cardholders via text message or phone to request personal credit or debit card information..

Alaskans who believe their information has been compromised should immediately contact their bank.


3/18/2016

Scammers phish for mortgage closing costs

The Federal Trade Commission and the National Association of Realtors® are warning home buyers about an email and money wiring scam. Hackers have been breaking into consumers' and real estate professionals' email accounts to obtain information about upcoming real estate transactions. After figuring out the closing dates, the hacker sends an email to the buyer, posing as the real estate professional or title company. The bogus email says there has been a last minute change to the wiring instructions, and tells the buyer to wire closing costs to a different account. If the buyer takes the bait, their bank account could be cleared out in a matter of minutes.

If you're buying a home and get an email with money-wiring instruction, STOP. Email is not a secure way to send financial information. Protect against these attacks:

  • Be cautious about opening attachments and clicking on links included in emails. When in doubt, contact the apparent sender to determine if they indeed sent it. If they did not, delete the message and empty your Deleted Items folder.
  • Keep operating systems, browsers and applications fully updated.
  • Ensure your antivirus is current.
  • Report a phishing email to the FTC.

Review your checking and/or credit card statements online for suspicious activity daily. Immediately report any unusual activity to First National by calling 777-4362 or 1-800-586-4362 from communities outside Anchorage/Eagle River.