News and Press Releases

Oct 17, 2005

Phishing Scam Targets Alaska Bank

Alaskans are currently receiving counterfeit emails claiming to be from First National Bank Alaska. These fraudulent emails claim to be a customer survey promising a cash reward for participation.

The bank never solicits customer information via email, nor does it conduct unsolicited customer surveys via email. Today the bank reminded consumers of tips on its Web site to help consumers avoid becoming victims of phishing scams.

Phishing is a new twist on an old telemarketing scam; it uses new technology email. Criminals steal the identity of a trusted company and often threaten the consumer with dire consequences if they dont act immediately.

Stay safe online by following a few simple anti-phishing tips:

Be suspicious of any email with urgent requests for personal financial information.

Be careful of emails that are not personalized and/or contain spelling errors and awkward syntax and phrasing.

Be careful of personalized emails that ask for personal financial information.

Do not use links in an email to get to a banks Web page.

Do not complete forms in email messages that ask for personal financial information.

Only communicate information, such as credit card numbers or account information, via a secure Web site or the telephone.

Regularly log on to your online accounts and check your bank, credit and debit card statements to ensure that all transactions are legitimate.

Ensure that your Internet browser program is up to date and that the most recent security updates have been applied.

Report any suspected fraud to your bank, credit card companies and the fraud units of the three credit reporting agencies immediately. The fraud unit numbers are: Trans Union (800) 680-7289; Experian (888) 397-3742; and Equifax: (800) 525-6285.

Customers concerned about the security or safety of their First National accounts should contact the bank at 777-4FNB (4362) in Anchorage or 1-800-856-4362 from other Alaska communities.

Established in 1922, First National is Alaskas largest Alaskan-owned and operated bank, with 28 branches throughout Alaska.


Contact: Marketing Department, (907) 777-3409