Bill Pay allows you to manage and schedule payments through digital banking. The updated experience provides improved navigation and usability while maintaining familiar bill payment functionality.
Key changes
Bill Pay will have a more streamlined and modernized experience across online and mobile banking
Primary benefits
- More streamlined and modern Bill Pay experience
- Continued access to familiar Bill Pay functionality
- Improved navigation and usability within Bill Pay
Frequently Asked Questions
-
Can bill pay enrollment be completed through the app or only on the browser?
Yes, bill pay enrollment and management are available in both the mobile banking app and online.
-
If I already have a bill pay with the old system, will my billers migrate to the new system or do I need to re-enroll?
Yes, existing bill pay payees, payment history, and scheduled payments will migrate to the new digital banking platform. A limited number of business accounts with linked profiles may require review of scheduled or future-dated payments after conversion.
-
Is the Bill Pay system changing as part of the Digital Banking Upgrade?
While the underlying Bill Pay product and core functionality are not changing as part of the Digital Banking Upgrade, we are implementing a modern Bill Pay design and interface.
-
What is changing with Bill Pay?
Bill Pay will have updated and more streamlined interfaces in both online and mobile banking.
-
Will I need to re-enroll in Bill Pay?
No, if you are currently using Bill Pay you will not need to re-enroll and billing information will carry over.
-
Will I still be able to access Bill Pay online and through the mobile app?
Yes. Bill Pay will continue to be available through both online and mobile banking.