My Finances is a new personal financial management feature within digital banking. You can connect eligible external accounts, track spending and view financial information across multiple institutions in one place.
Key features
My Finances is a new feature and available in online and mobile banking.
Primary benefits
- Ability to view financial information across multiple accounts and financial institutions
- Improved visibility into spending, budgeting and financial trends
- More centralized financial management experience
- Expanded self-service financial planning capabilities
- Set savings goals and track progress
Frequently Asked Questions
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Can I connect accounts from other financial institutions?
Yes. You can connect eligible external financial accounts within My Finances.
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Can I reclassify my accounts tracked in My Finances?
You can reclassify your external accounts, however, internal account classifications come directly from the Bank and are unable to be modified in My Finances. You still have the option, however, to nickname the accounts online. These nicknames will feed into My Finances.
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Can I track alternatives, insurance, etc. in My Finances?
If the Financial Institution has online client access and we support the data source, the accounts can be tracked by My Finances. Please note: very few (if any) alternative assets, such as Private Equity/Hedge Funds, have online access portals and cannot be included.
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Does My Finances allow me to transfer money between financial institutions?
No. My Finances is designed for financial management and account aggregation. External money movement is handled separately through External Transfers and other transfer services.
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Does the bank employee have access with the Personal Financial Manager through the admin portal? If so, is there a way to block this feature from employee’s view?
Once you enroll in My Finances, this information is visible to bank employees with view permissions when logging in as the customer.
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How do I add internal bank accounts?
After accepting the My Finances Terms & Conditions, your bank accounts are automatically populated. Accounts to which your Online Banking User ID has access will be displayed in My Finances. Bank accounts may take up to two business days to populate and appear in My Finances.
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How do I enroll in My Finances?
If you have a registered Online Banking User ID, select the My Finances link and accept the Terms and conditions to enroll. Enrollment is completed automatically once the terms are accepted.
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How often is account information updated in My Finances?
Held-away account information is updated in real-time. Online Banking account information is updated in My Finances on a nightly basis.
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Is My Finances a new feature?
Yes. My Finances is a new feature being introduced as part of the Digital Banking Upgrade.
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Is My Finances secure?
Yes, My Finances uses industry standard security measures and encryption to help protect your personal information from unauthorized access and disclosures.
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Is there a fee to use My Finances?
My Finances is currently available free-of-charge to all customers/members.
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Regarding adding external accounts to the budget in My Finances. Would there be an approval request from the external bank to the customer asking them if it is ok to give access/information to First National?
When using the My PFM tool the user is asked to enter credentials for the other institution. This action is the authority to add the account and verify the user. There is no additional approval that occurs at the time of adding an external account to the program.
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Regarding the personal financial management feature, do we know yet what external accounts are eligible to connect?
You can connect accounts from thousands of participating financial institutions, including checking, savings, credit cards, mortgages, auto loans, investment accounts and many brokerage accounts. Most crypto and some personal investing platforms are not supported.
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What is My Finances?
My Finances is a new personal financial management feature powered by AllData PFM that allows customers to view and manage financial information within digital banking.
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What type of accounts can I add to My Finances?
My Finances lets you securely add and manage accounts from over 18,000 financial institutions, along with eligible offline assets.
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Where do I access My Finances?
You can access My Finances through the digital banking navigation.
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Why are my Bank assets not immediately showing?
Internal Bank accounts may take up to two business days to populate and appear in My Finances.
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Why does my profile show as “Incomplete”?
If your profile is incomplete, select the profile progress bar to view the remaining account types. Add any applicable accounts or select “I don’t have one” for those that don’t apply to complete your profile.
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Will My Finances be available in both online and mobile banking?
Additional information may be provided closer to launch regarding availability across digital banking channels.