Zelle® Overview (Business) 

Zelle® Business is a new feature for business customers that allows them to send and receive payments to customers or vendors through digital banking. This feature introduces a more modern and convenient payment option for certain day-to-day business transactions. Businesses should only send Zelle payments to people and businesses they know and trust.

Take a closer look at the new digital banking experience.

Key changes

Zelle Business is now integrated in online banking as a new feature for our business customers.

Can send Zelle from Checking and Savings accounts.

Primary benefits
  • Access to a new digital payment solution within online banking
  • Ability to quickly send and receive payments with eligible customers, vendors and service providers
  • Reduced need for checks or cash for certain day-to-day business transactions
  • More modern and convenient payment capabilities through online and mobile banking

Frequently Asked Questions

  • Can you set a recurring split bill for Zelle?

    No, Split transactions are a one time transfer and not recurring.

  • If I am restricted with using Zelle, will the procedure of unrestricting Zelle will remain the same for the contact center?

    No, We are currently working on changing the availability of access to this system to allow for a more efficient process for releasing restricted Zelle® transactions.

  • If I request money in Zelle and the other party sends more, will Zelle still get processed?

    Yes, Zelle processes the amount the sender authorizes. If the sender enters a higher amount than requested, that amount will be sent, subject to fraud monitoring and transaction limits.

  • Is Tap to Pay for debit cards in our future?

    This not a function.

  • Is Zelle changing as part of the Digital Banking Upgrade?

    No. Core Zelle functionality is not changing as part of the Digital Banking Upgrade.

  • Will I need to re-enroll in Zelle?

    No. If you are currently enrolled in Zelle expect to continue using the service within the updated digital banking

  • Will I still be able to use Zelle in online and mobile banking?

    Yes. Zelle will continue to be available through both online and mobile banking.

  • Will my contacts come over with the conversion?

    Yes. Existing contacts will be available in the new platform.

  • Will Zelle look different after the upgrade?

    Yes. Zelle will look slightly different since it is no longer under Bill Pay.