You will no longer need to register with Bill Pay to use Zelle. Zelle will continue to allow you to send and receive money through digital banking.
Take a closer look at the new digital banking experience.
Key changes
Zelle and Bill Pay will be distinct, separate services, and you will no longer need to register in Bill Pay to use Zelle.
Zelle can now be used with checking and savings accounts.
Primary benefits
- You can continue using familiar Zelle functionality
- Updated design provides a more modern and consistent digital banking experience
- Continued ability to send and receive money through online and mobile banking
- More consistent experience between Zelle and other digital banking features
Frequently Asked Questions
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Can you set a recurring split bill for Zelle?
No, Split transactions are a one time transfer and not recurring.
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If I am restricted with using Zelle, will the procedure of unrestricting Zelle will remain the same for the contact center?
No, We are currently working on changing the availability of access to this system to allow for a more efficient process for releasing restricted Zelle® transactions.
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If I request money in Zelle and the other party sends more, will Zelle still get processed?
Yes, Zelle processes the amount the sender authorizes. If the sender enters a higher amount than requested, that amount will be sent, subject to fraud monitoring and transaction limits.
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Is Tap to Pay for debit cards in our future?
This not a function.
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Is Zelle changing as part of the Digital Banking Upgrade?
No. Core Zelle functionality is not changing as part of the Digital Banking Upgrade.
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Will I need to re-enroll in Zelle?
No. If you are currently enrolled in Zelle expect to continue using the service within the updated digital banking
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Will I still be able to use Zelle in online and mobile banking?
Yes. Zelle will continue to be available through both online and mobile banking.
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Will my contacts come over with the conversion?
Yes. Existing contacts will be available in the new platform.
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Will Zelle look different after the upgrade?
Yes. Zelle will look slightly different since it is no longer under Bill Pay.