The Digital Banking Upgrade offers additional features for lending customers.
Key Features:
You can now pay off First National loans from accounts at other financial institutions with online banking.
You can now pay off loans at other financial institutions within online banking.
Primary benefits
- View bank-held loans in online banking.
- Improved transfers interface to make loan payments to bank-held loans
- You can pay off First National loans and loans at other financial institutions through online banking.
Frequently Asked Questions
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How do I access my Loan?
Accounts > Account Summary. Some loan information can also be found on the Make a Transfer page.
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How do I update the mailing list on my loan?
This can be accomplished via a secure form. Settings > Secure Forms > Change of Address form.
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If I have a Cenlar Loan, will I be able to view it with Online Banking?
At this time, you are not able to view your Cenlar loans in the online banking platform.
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What Account Alerts are available for loans?
Rate was changed; Loan advance was posted; Loan account billing statement has been generated; Maximum credit limit was exceeded; Credit limit was changed; Loan is past due; Loan Payment Due within Forecast Days; Payment amount was changed; Payment was posted to a loan; Scheduled loan payment is due.
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What loan documents are available in online banking and how do I access them?
The following loan-specific notices can be accessed by clicking Account > e-Statements and Notices:
*LOAN BILLING STATEMENT, * LOAN BILLING NOTICE, * LOAN PAYMENT CHANGE NOTICE, * LOAN RECEIPT NOTICE, * LOAN PAST DUE NOTICE, * LOAN MATURITY NOTICE
The following loan-specific tax document can be accessed by Profile > Tax Documents: * TAX FORM 1098 -
Will my existing auto-pay on the loan carry over?
Yes, and they can be found at the bottom of the Transfer Activity page.